Privacy Policy

This page is provided for information purposes only. The legally binding version is the Spanish version.

1. Purpose of processing

The personal data provided by the user will be processed for the following purposes:

  • To manage requests for information or quotations.
  • To respond to enquiries submitted via the contact form.
  • To establish communications related to the requested services.
  • To manage any potential professional relationship arising from the initial contact.

No unsolicited advertising or mass commercial communications will be sent.


2. Legal basis for processing

The legal basis for processing personal data is:

  • The data subject’s consent when submitting the contact form.
  • The application of pre-contractual measures when the user requests information or a quotation.
  • Compliance with legal obligations, where applicable.

3. Data controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), you are informed that the personal data provided through this website will be processed by:

Controller: Eltermann Arsi
Trading name: Limpiezas Cabanyal
Tax ID (NIF): Y2609338W
Business address: Valencia, Spain
Activity: Cleaning and maintenance services for residential communities
Service area: Valencia and surrounding areas
Contact email: clientes@limpiezascabanyal.com

The data controller guarantees the confidentiality and security of the personal data provided.

4. Data collected

The data that may be collected through this website includes:

  • Full name
  • Email address
  • Contact phone number (if provided)
  • Information related to the property or service requested

No special categories of personal data are collected.


5. Data retention

Personal data will be retained for as long as necessary to respond to the request made.

If a professional relationship is established, the data will be retained for the period required under applicable tax and administrative regulations.

Once these periods have expired, the data will be deleted or restricted in accordance with applicable legislation.


6. Data recipients

Personal data will not be shared with third parties, unless required by law.

However, certain service providers may have access to the data where necessary for the operation of the website (for example, hosting providers or email service providers). These parties act as data processors and are subject to appropriate contractual safeguards.

No international data transfers outside the European Union are carried out.


7. Your rights

You may exercise the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability, where applicable

To exercise these rights, you may send a request to:

clientes@limpiezascabanyal.com

Your request should clearly specify the right you wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – www.aepd.es) if you believe that the processing of your data is not in accordance with applicable regulations.


8. Information security

Appropriate technical and organisational measures have been implemented to ensure the security, integrity and confidentiality of personal data, preventing unauthorised access, alteration, loss or processing.


9. Accuracy of data

The user guarantees that the personal data provided is accurate and agrees to notify any changes to such data.

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